Privacy Policy

Last updated: 1 May 2025  |  Effective: 1 May 2025  |  Applies to: quantumraid.xyz

QuantumRaid ("we", "us", or "our") is committed to protecting the privacy of all users who visit quantumraid.xyz. This Privacy Policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

QuantumRaid is an Australian online media platform dedicated to video game reviews and esports tournament coverage. Our registered business address is Level 12, 1 Market Street, Sydney NSW 2000, Australia (ABN 47 123 456 789). You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name and email address when you subscribe to our newsletter, submit a contact form, or register for a tournament.
• Usage data: pages visited, time spent on pages, referring URLs, browser type, operating system, and IP address, collected automatically via cookies and analytics tools.
• Communications: the content of messages you send to us through our contact form.
• Tournament data: state/territory and preferred game title when you register interest in a tournament.

We do not collect sensitive information (as defined by the Privacy Act) unless you voluntarily provide it and we have your consent to do so.

3. How We Collect Information

We collect information directly from you when you:

• Subscribe to our newsletter;
• Complete and submit a contact or registration form on our website;
• Correspond with us by email.

We also collect information automatically through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

4. How We Use Your Information

We use your personal information to:

• Send you our newsletter and editorial updates (with your consent);
• Respond to your enquiries and support requests;
• Process tournament registration expressions of interest;
• Analyse website usage to improve our content and user experience;
• Comply with our legal obligations under Australian law.

We will not use your information for purposes other than those described in this policy without first obtaining your consent.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: trusted third-party providers who assist us in operating our website and delivering services (e.g., email delivery platforms), bound by confidentiality obligations;
• Legal authorities: where required by law, court order, or government regulation;
• Business transfers: in the event of a merger, acquisition, or sale of assets, subject to the same privacy protections.

Where we disclose information to overseas recipients, we take reasonable steps to ensure those recipients comply with privacy standards comparable to the APPs.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure HTTPS transmission and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for correspondence purposes.

8. Your Rights

Under the Privacy Act 1988 (Cth) and the APPs, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or outdated information;
• Withdraw consent to receive marketing communications at any time;
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached your privacy.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

QuantumRaid Privacy Officer
Level 12, 1 Market Street, Sydney NSW 2000, Australia
Email: [email protected]